privacy policy

Jan's Naturals, LLC

Effective Date: September 12, 2026

Jan’s Naturals, LLC (“Jan’s Naturals,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting jansnaturals.com, creating an account, purchasing products, subscribing to marketing communications, or otherwise interacting with our website.

Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Customer account information

  • Order and purchase history

  • Communications you send to us

  • Marketing preferences

  • Information Submitted through website forms

  • Age-eligibility confirmation

Our website currently uses an age confirmation process to confirm that customers purchasing age-restricted products meet the applicable minimum purchasing age. We do not currently require customers to upload identification as part of this process.

Payment Information

Payments made through our website are processed using Authorize.net and potentially other service providers involved in processing and securing transactions.

Payment-card information may be transmitted directly to Authorize.net or other payment-processing providers involved in completing the transaction. Their collection, storage, and processing of payment information may also be governed by their own privacy and security policies.

Jan’s Naturals uses payment information for purposes such as:

  • Processing purchases

  • Issuing refunds when applicable

  • Preventing fraudulent transactions

  • Resolving payment disputes

  • Maintaining appropriate transaction records

Customer Accounts

An account may be created as part of the checkout process.

Customer accounts may contain information such as your name, email address, shipping and billing information, order history, and other information necessary to provide account and purchasing functionality.

You are responsible for maintaining the confidentiality of your account credentials.

How we Use Your Information

We may use information collected through the website to:

  • Process and fulfill orders

  • Provide customer service

  • Create and maintain customer accounts

  • Communicate about orders, shipping, refunds, or customer-service matters

  • Verify eligibility to purchase age-restricted products

  • Send promotional emails or other marketing communications when permitted

  • Provide information about products, offers, and promotions

  • Improve our website, products, and customer experience

  • Analyze website traffic and customer behavior

  • Detect fraud, abuse, or security problems

  • Maintain business and transaction records

  • Comply with applicable laws and legal obligations

Email and Marketing Communications

We may collect your email address and other contact information for marketing purposes.

When applicable, customers may receive information regarding:

  • New products

  • Special offers

  • Promotions

  • Company announcements

  • Educational content

  • Other Jan's Naturals news

You may unsubscribe from promotional email communications by using the unsubscribe option provided in the message or by contacting us at [email protected].

Transactional communications concerning purchases, accounts, payments, shipping, customer service, or other business matters may still be sent even if you unsubscribe from promotional marketing.

Cookies, Analytics, and tracking Technologies

Jan’s Naturals may use cookies and similar technologies to operate and improve the website.

These technologies may be used to:

  • Remember customer preferences

  • Maintain shopping-cart functionality

  • Support customer accounts

  • Understand how visitors use the website

  • Measure website traffic

  • Evaluate advertising and marketing campaigns

  • Improve website functionality

  • Detect fraud or security issues

We may use third-party analytics, advertising, and marketing technologies, including services such as Google Analytics, Meta technologies, advertising pixels, and similar services.

These providers may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral information

  • Approximate geographic information

  • Website interactions

  • Advertising identifiers

  • Cookie Identifiers

The specific tools used on the website may change as our marketing and technology systems evolve.

How We Share Information

We do not sell personal information simply for monetary payment.

We may disclose information to companies that help us operate Jan’s Naturals, including:

  • Payment processors

  • Website and e-commerce providers

  • Shipping and fulfillment companies

  • Email and marketing providers

  • Analytics providers

  • Advertising platforms

  • Information-technology providers

  • Customer-service providers

  • Fraud-prevention and security providers

  • Professional advisers such as accountants, attorneys, or consultants

These companies may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Protect our legal rights

  • Investigate fraud or misuse

  • Protect customers or others from harm

  • Enforce our website policies or agreements

Information may also be transferred as part of a merger, sale, reorganization, acquisition, or transfer of some or all of Jan’s Naturals’ business assets.

Age-Restricted products

Certain products sold by Jan’s Naturals are intended only for customers 21 years of age or older.

Customers may be required to confirm that they satisfy the applicable age requirement before purchasing these products.

Our website is not intended to knowingly collect personal information from individuals who are not legally eligible to purchase the products offered.

If we learn that personal information has been collected from an individual who should not have submitted it, we may delete that information as appropriate.

Product Categories

Jan’s Naturals currently offers products through categories that may include:

  • CBD Products

  • Kava Products

  • Marketplace Items, including food, freeze-dried products, breads, and other merchandise.

Purchasing or viewing a particular category of product does not by itself mean that Jan’s Naturals is collecting medical or health information about you.

Please do not submit confidential medical information through ordinary website forms unless specifically requested for an appropriate purpose.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Maintain customer accounts

  • Fulfill purchases

  • Provide customer service

  • Maintain transaction records

  • Satisfy accounting and tax requirements

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Meet legal or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Jan’s Naturals uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, website, payment system, or electronic storage method can be guaranteed to be completely secure. You should therefore use reasonable care when providing information online.

Your Privacy Choices

Depending upon your location and applicable law, you may have rights concerning your personal information.

These may include the ability to request that we:

  • Tell you what personal information we have about you

  • Correct inaccurate information

  • Delete certain personal information

  • Provide a copy of certain information

  • Limit certain uses of information

  • Honor applicable marketing or advertising preferences

Not every right applies in every jurisdiction or circumstance.

To submit a privacy request, contact: [email protected]. We may need to verify your identity before completing certain requests.

Advertising and Tracking Codes

Some browsers, devices, and third-party services provide settings that allow you to limit cookies, tracking, personalized advertising, or similar technologies.

Disabling cookies may affect certain website functions, including shopping-cart or customer-account features.

Where required by applicable law, additional choices regarding advertising cookies or the sharing of information for targeted advertising may be provided.

Third party websites and services

Our website may contain links to third-party websites or use services operated by other companies.

Jan’s Naturals is not responsible for the privacy practices of third-party websites or services. We encourage customers to review the privacy policies of any third-party services they use.

Changes to this privacy policy

We may update this Privacy Policy periodically to reflect:

  • Changes in our website

  • Changes in our business practices

  • New technology or marketing tools

  • New service providers

  • Changes in applicable law

When changes are made, the updated policy will be posted on the website with a revised effective date.

Contact Jan's Naturals

Questions regarding this Privacy Policy or Jan’s Naturals’ privacy practices may be directed to:

Jan's Naturals, LLC

2929 N Center St

Maryville, IL 62062

618.205.3096

Quick Links

Home

Products

Shop

Contact

Contact Us

Jan's Naturals

2929 N Center St, Maryville IL 62062

(618) 977-5653

Legal

Terms & Conditions

The content on this website is provided for informational purposes only and is not intended as medical advice, diagnosis, or treatment. Individual experiences may vary. Products sold by Jan’s Naturals and Black Sheep Brews are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before using any supplement, especially if pregnant, nursing, taking medication, or under medical supervision.

© Jan's Naturals - 2026

All Rights Reserved